Shipping & Delivery

Processing Time & Shipping Time

We process orders on business days (Monday to Friday, GMT), excluding holidays observed by the Post Office.

  • Processing Time: 2 – 5 days* (longer during holiday seasons).
  • Shipping Time:
Location Estimated Shipping Time
Europe, United Kingdom 4-8 Business days
Asia 14-28 Business days
Australia, New Zealand 12-21 Business days
United States, Mexico 14-28 Business days

*Processing time not included.

Shipping Cost

Shipping costs vary by destination. You can calculate exact charges at checkout by entering your mailing address.

  • Flat shipping rates:
    • €8.99 for UK & Europe.
    • €16.99 for the rest of the world.
  • Free Shipping on all orders over €79.99

About Late Deliveries

Delays may occur due to unforeseen circumstances such as:

  • Incorrect address or missing details.
  • Severe weather conditions.
  • International customs procedures.

Order Tracking

You will receive a confirmation email with a tracking link. Please allow 2-5 days for the carrier to scan your package.

If no tracking info is available, the carrier has not processed your package yet.

Contact Information

Company: SNEAKER BOYS LIMITED

Company number: 10012600

Brand Name: HDSneaker

Contact us: Here

Email: support@hdsneaker.store

Address: 42 Main St, Heslington, York YO10 5EB, United Kingdom

Phone: +447411464999

Business Hour: 9AM – 6PM | GMT | Mon- Fri

We aim to respond within 24h