Privacy Policy

At HDSneaker, we respect your privacy and are committed to safeguarding your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, and protect your personal data when you visit HDSneaker, make purchases, or interact with us.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

1.1 Personal Information You Provide

• Identity Information: Your full name, email address, phone number, and billing/shipping address.
• Payment Information: Credit/debit card details for transaction processing, which are securely handled by third-party payment providers.
• Order Details: Purchase history and preferences.

1.2 Automatically Collected Data

• Technical Information: Your IP address, browser type, operating system, and browsing behavior on our website.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your user experience and analyze site performance. You can manage your cookie preferences in your browser settings.

We do not store full payment card details. All transactions are securely processed by trusted payment partners.

2. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing & Fulfillment: To verify payments, process orders, and arrange deliveries.
• Customer Support: To address inquiries, returns, and refunds.
• Marketing (With Your Consent): To send promotional emails about new products, special offers, or updates. You can opt out at any time.
• Fraud Prevention & Legal Compliance: To detect fraudulent activities and ensure compliance with UK legal requirements.

3. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
• Right to Restrict Processing: Limit how we use your data in specific circumstances.
• Right to Object: Opt out of direct marketing or certain types of processing.
• Right to Data Portability: Receive your data in a structured, machine-readable format.

To exercise your rights, contact us at support@hdsneaker.store.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties when necessary:

• Payment Providers: To securely process transactions.
• Shipping Partners: To deliver your orders.
• Legal Authorities: If required by law (e.g., fraud prevention, court orders).

All third parties we work with are required to comply with UK data protection laws.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption for all website transactions.
• Secure storage of personal information.
• Access restrictions to customer data within our company.

While we take these precautions, no method of data transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience and analyze website performance. These may include:

• Essential Cookies: Required for website functionality.
• Performance Cookies: Help us analyze site traffic and user behavior.
• Marketing Cookies: Used for targeted advertising (only if you consent).

You can manage your cookie preferences in your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and significant updates may be communicated via email or website notices.

8. International Data Transfers

If your data is transferred outside of the UK or European Economic Area (EEA) (e.g., to third-party service providers in the US), we ensure that such transfers comply with applicable data protection laws. We implement safeguards to ensure your data is protected, such as using standard contractual clauses.